While waiting for a delayed flight on Friday afternoon, the Southwest Airlines gate agent began playing his ukulele and singing a few songs to keep us entertained. As I was sitting there watching him, I thought that the experience highlighted something about our culture in general. It seems that we have become so passive about our lives, (and I don't exclude myself in this) as we watch television, surf the internet and listen to our iPods, that we really don't know how to interact with each other any longer. This gate agent had to work pretty hard to get people to sing along with him, eventually he got people singing but it took some effort. I thought it was a unique experience and now he is famous through YouTube.